/ SmartBuyGlasses
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How AfterShip helped SmartBuyGlasses and its customers keep a closer eye on their orders

70%

improvement in NPS score

28%

reduction in average transit time

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Products used
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Tracking

Over 4.4 billion

shipments tracked

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70%

A substantial 70% increase in NPS score and a higher response rate to NPS surveys. AfterShip's precise timing aided in garnering more accurate reviews.

28%

A 28% reduction in average transit time was achieved without incurring additional costs. This improvement was made possible by better carrier partner selections, enabled by AfterShip's analytics.