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An advanced eCommerce connector to help you sell products on multiple channels
What's in Basic:
Up to 2 sales channel connections
All product sync features
All inventory sync features
Product page optimization tools
Auto-listing with Catalog AI (limited AI suggestions)
Review syndication
Category template features
Basic order and fulfillment sync
Supported platforms
eCommerce platforms:
Sales channels:
Services
Basic Support (Extra fee needed for Advanced Support)
Everything in Basic, plus:
Up to 20 sales channel connections
Auto-listing with Catalog AI (unlimited AI suggestions)
Order and fulfillment sync with advanced rules
Returns solution integration (AfterShip Returns, Happy Returns, Loop, Narvar)
Batch invite creators for collaborations
Advanced filters for managing creators
Supported integrations
eCommerce platforms:
Sales channels:
Returns solutions: Shopify only
Services
Basic Support (Extra fee needed for Advanced Support)
Everything in Scale, plus:
Unlimited sales channel connections
Custom integrations
Enterprise single sign-on (SSO)
Dedicated onboarding manager
Dedicated customer success manager
Supported integrations
eCommerce platforms:
Sales channels:
Returns solutions: Shopify only
Carriers and 3PLs:
Services
Enterprise Support
Full comparison
Trusted by the world’s leading brands
Support and guidance
Basic Support
Free essentials for DIYers to kickstart omnichannel operations
Free
What’s in Basic Support:
Free support with every subscription
Detailed video onboarding guide
24/7 email and live chat support
Advanced Support
Live responses, faster onboarding, and troubleshooting as you scale
$999/month
Everything in Basic Support, plus:
A dedicated technical account manager for onboarding support
Slack or Lark group for support issues
3rd-party returns solution integration (AfterShip Returns, Happy Returns, Loop, Narvar)
Carrier tracking integration (Even for carriers not in TikTok Shop's approved list)
Cyber assessments
Sandbox and end-to-end testing
Enterprise Support
A dedicated support team to help optimize your sales operations
Custom
Everything in Advanced Support, plus:
A dedicated team (Account executive, solutions architect, customer success manager, and technical account manager) for onboarding support and quarterly business reviews
One-off migration service from other apps
Multi-language support
3rd-party reviews import
Privilege to try the newest features
Account health checks and assistance with violation appeals (Coming soon)
Additional support for peak season campaigns (Coming soon)
Get started in only 30 minutes
Connect with our team, and we’ll show you how to utilize your marketing tools to engage with your customers.
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